MO
Marthunis O

1 reviews | Active since Apr 2013

26 Sept 2016, 15:34

No attempt of sorting out my claim

<p>I was in a car accident months ago and absolutely nothing has been done to have my car fixed. I spoke to the manager: Lebojang, who personally promised me that he will sort out my claim and will follow up until it has been done. He did absolutely nothing, literally NOTHING. I sent throught all the requirements within minutes and they haven't even contacted me. This is pathetic, but we all know that this is outsurance. What blows my mind is how many people they fool who still has this insurance with them. </p> <p> </p> <p>Claim Number: ********** 22</p>

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Replies (1)
OUTsurance
OUTsurance's reply28 Sept 2016, 10:14
Official

Dear Marthunis

We are so sorry to see this was your experience. The matter will be investigated and addressed internally.

Nompu has since been in contact and discussed the quote and offer which was forwarded to you. She explained you will verify the details and if there is anything else contact her directly.

Kind regards,

Alet