NEVER TAKE OUTSURANCE- ********

So had an accident with an outsurance client so decided file 3rd party claim of the guys imsurance. Submitted everything as eequested by outsurance legal dep over a week ago. Today i decide to call and get an update. I was told that they can’t ahold of their client so my claim can’t be validated. They tsais they will not do anything with my claim pending a response from their client who is seemingly MIA. The consultants don’t care. As long as they get their premium at the end of the month they are happy. Warning do not take Outsurance its nice when they sell you insurance and fancy adverts on TV but when its claim time they make up stupiiid excuses