SS
Sai S
1 reviews | Active since Mar 2020
13 Oct 2022, 15:02
Never sign up with outsurance!! Disgusting Service. Pathetic. Avoid at all costs
Will not pay a straight forward claim out. Will make your life miserable until you give up. Staff lack basic empathy and understanding of a situation. They will make you jump through hoops and still no joy. Disgusted
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OUTsurance's replyOfficial
17 Oct 2022, 07:53Hello Sai
We are sorry to see the validation process of your claim caused you upset. This is not our intention, as information provided need to be validated. We will also at all times settle valid claims.
Our assessing manager contacted you after having audited the conversations our assessor had with you. At no point was his intention to interrogate you and look for reasons not to settle your claim.
The discrepancies were pointed out and it was agreed you will forward us further information to finalise your claim for you.
Regards
OUTsurance
We are sorry to see the validation process of your claim caused you upset. This is not our intention, as information provided need to be validated. We will also at all times settle valid claims.
Our assessing manager contacted you after having audited the conversations our assessor had with you. At no point was his intention to interrogate you and look for reasons not to settle your claim.
The discrepancies were pointed out and it was agreed you will forward us further information to finalise your claim for you.
Regards
OUTsurance
OUTsurance's reply17 Oct 2022, 07:53
Official
Hello Sai
We are sorry to see the validation process of your claim caused you upset. This is not our intention, as information provided need to be validated. We will also at all times settle valid claims.
Our assessing manager contacted you after having audited the conversations our assessor had with you. At no point was his intention to interrogate you and look for reasons not to settle your claim.
The discrepancies were pointed out and it was agreed you will forward us further information to finalise your claim for you.
Regards
OUTsurance
We are sorry to see the validation process of your claim caused you upset. This is not our intention, as information provided need to be validated. We will also at all times settle valid claims.
Our assessing manager contacted you after having audited the conversations our assessor had with you. At no point was his intention to interrogate you and look for reasons not to settle your claim.
The discrepancies were pointed out and it was agreed you will forward us further information to finalise your claim for you.
Regards
OUTsurance