Never insure with outsurance
<p>Long story short outsurance had rejected my motor claim, deu to a very poor assesment! </p> <p>The chose to use selected information ONLY! </p> <p>Quinton Kruger is the person responsable, he is excesivly rude towords customers, once i had complained about his disgusting attitude towords outsurance customers, when i disputed the whole case they let Quinton handle it once again, and then it clearly became a more of a personal vandetta from Quintons side, they did not re asses the whole case insted mr Quinton desided to carry on argueing, phoned my brother for a witness, **** to him and put words in my brothers mouth, and rejected it once again, with falsified information from Quintons side! I gave outsurance 2diffrent leads to prove that i wasnt the most regular driver of my vechile, and that indeed my father used the vechile 85percent of the time, they chose not to follow the leads nor acces it, neither to get concrete evidence that my father was in possesion of the vechile most of the time! </p> <p>Quinton is unproffesional and it is sad to say he is in a management possition, he is uncappable of handling customers! </p> <p>I would like outsurance to do a proper job of their assesments and look into this matter, because the mere fact that Quinton had **** to me and twisted my brothers words, is telling me and it is clear as daylight that that wasnt the only lies in my report from mr Quinton and Faizel who was the assesor, despite the fact that the did a half ass job off this whole claim, a man phoned me in december (Viaan Vermeulen) asking if i would be intrested in busniss insurance i explained to him that i have lost all intrest in outsurance, mr Viaan told me that that same day he had exactly the same complaint from 3 other customers staiting that they did not, do a proper assesment with there vechiles claims and all3 of them also got rejected! And very badly assesed</p> <p> </p> <p>Now please explain to me why would a internal person from outsurance say this to a absolutly dissgusted and disapointed customer? </p> <p> </p> <p>Why is outsurance doint this to there customers? </p> <p> </p> <p>They advertise that the look for a reason to pay out and not to reject! What a joke worst service and bunch of ***** all together! </p> <p> </p> <p>My advice never insure with outsurance</p> <p>And never deal with Quinton Kruger most disrrspectfull so called manager ever, i am absolutly disgusted in outsurance and especially Quinton Kruger who does not play the actual role of a manager, instead he likes taking matters into his own hands and making it a personal vandetta! </p> <p>Also these same recordings they recorded i asked Quinton for the recordings, and i am still awaiting the recordings! </p> <p>Convenient hey </p> <p> </p> <p>Absolutly disgussted </p>
Hi Pieter,
Thank you for notifying us. Shakeel our claims manager contacted you and you advised him you do not want to chat any further. You told him that we must send you the recordings. Shakeel listened to the calls and nowhere did Quinton twist your brother's words. The recordings will be sent to you.
Regards, Kelvin
Hi Pieter,
Thank you for notifying us. Shakeel our claims manager contacted you and you advised him you do not want to chat any further. You told him that we must send you the recordings. Shakeel listened to the calls and nowhere did Quinton twist your brother's words. The recordings will be sent to you.
Regards, Kelvin
Hi Yes Shakeel did indeed phone me!
And i dont want to discuss any maters further with any of Outsurance staff, the previous time i spoke to Shakeel he wasnt very intrested in what i had to say, instead carried on cutting me short!
What i do find funny is that i requested these recordings nearly a month ago, i also requested it from Quinton, i am still awaiting it, Quinton had told me he will let me know assoon as it wil be ready, funny how long i must wait but in a question of 2days Shakeel had listened to these recordings!
Makes me wonder if these recordings isnt getting altered, firstly Quinton had told my brother i was present while he phoned him, i wasnt
Secondly when i came back into the office after the phone call and my smoke break, Quinton bombarded me and said my brother told him that i was the most regular driver of the vechile, wich my brother never said!
But what will mr Quinton Vandettas version be on this?
Let me geus there is n technical problem with the recording?
But as i said its most likely getting altered, thats why i am waiting here for these recordings nearly a month later!
But its nice and convenient for yourselfs to chop and change stories
Please advice what the assesor Faizel asked me and what i had told him?
Please notify me of what action will be taken on your half ased assesment, Mr Faizel was at my house i said to him walk throughout my whole complex and ask everyone in the complex who used the vechile most of the time, i also stated there is security cameras in the complex to prove this! Why wasnt this assesed? Why wasnt this looked into?
Let me tell you why because outsurance likes to use selective information!
As i also told Shakeel mr investigator
I was told before from numouros people outsurance is brilliant with small claims but wait till your car is written off or your house burns down, then outsirance is pathetic!
Sad to say i shouldve listened and move to a diffrent insurance compony!
Outsurance is absolutly payhetic
Run and listen to recordings quickly if there name is involved, but my assesment was based on 4 quick live inteviews at my old workplace and 3 quick phone calls!
Outsurance is pathetic
Nevermind there management
Now another question quinton had told me he is the manager?
As well as Shakeel told me mr vandetta is the manager?
Howcome if you phone in the say Quinton is in the assesment department and he is a assesment clerk?
Outsurance all a bunch off bull****ters
Hi Yes Shakeel did indeed phone me!
And i dont want to discuss any maters further with any of Outsurance staff, the previous time i spoke to Shakeel he wasnt very intrested in what i had to say, instead carried on cutting me short!
What i do find funny is that i requested these recordings nearly a month ago, i also requested it from Quinton, i am still awaiting it, Quinton had told me he will let me know assoon as it wil be ready, funny how long i must wait but in a question of 2days Shakeel had listened to these recordings!
Makes me wonder if these recordings isnt getting altered, firstly Quinton had told my brother i was present while he phoned him, i wasnt
Secondly when i came back into the office after the phone call and my smoke break, Quinton bombarded me and said my brother told him that i was the most regular driver of the vechile, wich my brother never said!
But what will mr Quinton Vandettas version be on this?
Let me geus there is n technical problem with the recording?
But as i said its most likely getting altered, thats why i am waiting here for these recordings nearly a month later!
But its nice and convenient for yourselfs to chop and change stories
Please advice what the assesor Faizel asked me and what i had told him?
Please notify me of what action will be taken on your half ased assesment, Mr Faizel was at my house i said to him walk throughout my whole complex and ask everyone in the complex who used the vechile most of the time, i also stated there is security cameras in the complex to prove this! Why wasnt this assesed? Why wasnt this looked into?
Let me tell you why because outsurance likes to use selective information!
As i also told Shakeel mr investigator
I was told before from numouros people outsurance is brilliant with small claims but wait till your car is written off or your house burns down, then outsirance is pathetic!
Sad to say i shouldve listened and move to a diffrent insurance compony!
Outsurance is absolutly payhetic
Run and listen to recordings quickly if there name is involved, but my assesment was based on 4 quick live inteviews at my old workplace and 3 quick phone calls!
Outsurance is pathetic
Nevermind there management
Now another question quinton had told me he is the manager?
As well as Shakeel told me mr vandetta is the manager?
Howcome if you phone in the say Quinton is in the assesment department and he is a assesment clerk?
Outsurance all a bunch off bull****ters
In all honesty i will be surprised if i ever receive all these recordings! I am Awaiting, cause the normal run of the mill is either tecnicall dificulties or some recordings couldnt be retrieved!
But let me tell you if Outsurance needs them we will quickly quickly retrieve them ALL
But i am sure there is going to be some story about this, because Outsurance is in the wrong
And Quinton doesnt give two shades about outsurance customers!
But lets wait and see what Outsirance comes up with and wich lies i will hear next
I hearby request them at the latest by this coming teusday
If 2 days is enough for Shakeel to get hold of all these recordings and apperently listen to them aswell cause there is a several of them, 2 days should be enough to get them to me?
Or is there technical difficulties? Once AGAIN
In all honesty i will be surprised if i ever receive all these recordings! I am Awaiting, cause the normal run of the mill is either tecnicall dificulties or some recordings couldnt be retrieved!
But let me tell you if Outsurance needs them we will quickly quickly retrieve them ALL
But i am sure there is going to be some story about this, because Outsurance is in the wrong
And Quinton doesnt give two shades about outsurance customers!
But lets wait and see what Outsirance comes up with and wich lies i will hear next
I hearby request them at the latest by this coming teusday
If 2 days is enough for Shakeel to get hold of all these recordings and apperently listen to them aswell cause there is a several of them, 2 days should be enough to get them to me?
Or is there technical difficulties? Once AGAIN