Never cancelled my policy. Billing me for something i cancelled from the start.

<p>On 20 April 2016 I got a final bond approval from FNB. Straight after that Outsurance contacted me, and said I must take out the building insurance by them, because this insurance is compulsary for me to get the homeloan. I said I had my own insurance already, and would like to add it to my existing profile. They then said I can take out the cover with them now, and wait till transactions is done. And then I can cancel with them and go with my insurance. On 18/05/2016 I received email from ********** to confirm my email address. I sent an email to confirm. I immeditately send them an email also to cancel my policy from 1 June 2016. On the 6th of July I sent them another email to tell them to cancel the policy. On the 7th of July I again sent them email please cancel the policy. On 12th of July I sent another email to them to confirm the policy is cancelled. I have all these emails in my sent items. To my shock last night I receive an email from Outsurance for an renewal update, so they never cancelled this. i have been paying them for a year, and also my own insurance for the same thing. I require an immediate refund for the amounts paid from 1 June onwards.</p>