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shetlele.yelena shetlele.yelena

1 reviews | Active since May 2016

09 Dec 2016, 06:48

MY POLICY WAS CANCELLED DUE TO NON PAYMENT ,WHEN I HAD CALLED IN TO CHANGE THE BANKING DETAILS

<p><br /> OT ********** 0<br /> </p> <p>I changed my banking details and got a confirmation email that the banking details have been changed on the 12th of October and i was assured that my policy will not cancell, to my suprise it has been cancelled and apparently it cant be reinstated. What rubish is this?</p> <p> </p>

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Replies (1)
OUTsurance
OUTsurance's reply09 Dec 2016, 14:06
Official

Please accept our sincere apologies for the lapse in our service delivery to you!

Our client care manager, Deo has assisted you and we confirm the policy has been reactivated.

Thank you for bringing the matter to our attention and also for accepting our apologies.

Regards

Dinky