MS
Mark S

1 reviews | Active since May 2018

15 Jul 2025, 21:53

My OUTsurance Experience – A Rollercoaster With a Happy Ending

My OUTsurance Experience – A Rollercoaster With a Happy Ending Wednesday, 9 July, started off on a high note: I got the call from the dealership my vehicle finance was approved. Next stop: insurance. I knew I had to get that sorted before taking delivery of my new wheels, hopefully before Saturday. I completed an online quote request and within five minutes, I received a call from Melvin at OUTsurance. Unfortunately, I had just received a slightly better quote from my previous insurer, so I had to delay the process. Around the same time, the dealership informed me there was a snag with the finance specifically the vehicle I wanted a white manual but was already reserved for another buyer. My options? Wait four months or go with a silver one they had in stock. As I was on my way to the dealership to resolve the confusion, I received another call this time from Zanalle (hope I got the name right). She wanted to go over the monthly premium with me. I asked her to call back as I wasn’t sure if the deal on the car was still alive. Turns out, it was just a matter of choosing a different colour! Later, Zanalle called back as promised. We went through the quote again, and I told her what Naked (yes, I got Naked!) had offered me. Amazingly, OUTsurance matched the quote—just R7 more. That sealed it. I’m officially back with OUTsurance part of the family once again! And let me tell you—there’s nothing like that feeling of stepping into a brand-new vehicle, breathing in that fresh new-car smell. A huge thank you to OUTsurance for helping make it all possible. Regards, Mark

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Replies (1)
OUTsurance
OUTsurance's reply16 Jul 2025, 08:03
Official
Hello Mark,

Congratulations on your newly obtained vehicle!
 
Thank you for taking the time to review your service experience. 
 
Zanalle will surely be grateful for your kind words. 

Regards
The OUTsurance Team