CN
Chrezane N
1 reviews | Active since Jul 2025
15 Jul 2025, 16:46
My mother passed away and I had to change details and do all that insurance related stuff,which no one likes
My mother passed away and I had to change details and do all that insurance related stuff,which no one likes. Bongi assisted me and was amazing! I am hearing impaired and struggle with telephone calls, yet she was so patient, understanding and really helpful. Just that little bit of humanity makes a big difference!Bongi, I hope you get to see this!
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OUTsurance's replyOfficial
15 Jul 2025, 17:38Hi Chrezane
We appreciate your comprehensive feedback and especially for your kind mention of Bongi’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Bongi will relish this compliment, thanks so much.
Regards
The OUTsurance Team
We appreciate your comprehensive feedback and especially for your kind mention of Bongi’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Bongi will relish this compliment, thanks so much.
Regards
The OUTsurance Team
OUTsurance's reply15 Jul 2025, 17:38
Official
Hi Chrezane
We appreciate your comprehensive feedback and especially for your kind mention of Bongi’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Bongi will relish this compliment, thanks so much.
Regards
The OUTsurance Team
We appreciate your comprehensive feedback and especially for your kind mention of Bongi’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Bongi will relish this compliment, thanks so much.
Regards
The OUTsurance Team