My geyser burst at 01h00 in the morning and flooded my house

My geyser burst at 01h00 in the morning and flooded my house. I sent outsurance a message through my app at about 02h00 in the morning. Less than 5min later outsurance phoned me with assistance and got the process in motion. By the afternoon my geyser was replaced and a few days later they replaced a part of my sealing and repainted most of the going sealing in my house. This has been my first claim and I was very impressed. Thankyou