EvZE
Elzia van Zyl Elziawilson

1 reviews | Active since Oct 2023

15 Aug 2025, 08:10

My dogs Ivy and Otto managed to swallow kebab sticks

My dogs Ivy and Otto managed to swallow kebab sticks. This could be fatal and needs immediate veterinary care. The whole process to register the claim was easy and the call back from Neli, the claims advisor, was almost immediate. Thankfully both dogs are fine. The Outsurance process was efficient, compassionate and I was amazed at the follow up on the condition of the dogs. Neli and Outsurance you are wonderful. The claim was settled super fast. Thank you!

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Replies (1)
OUTsurance
OUTsurance's reply15 Aug 2025, 08:22
Official
Hello Elzia,

Thank you for commending our team, especially Neli, on their awesome service! 

We are thrilled to hear that your claims process was handled so efficiently 

Regards,
The OUTsurance Team