T
Tegan
1 reviews | Active since Nov 2024
14 May 2025, 08:50
My claim took a long...
My claim took a long time and I have been without a car for almost 3 months and they decided at the end to Wright the car off.
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OUTsurance's replyOfficial
26 May 2025, 13:15Good day Tegan,
Further to our initial private reply, our claims manager Ntlhari contacted you to adress your concerns.
He discussed the claims/repair process and that this can take longer in certain instances, if additionals are required.
We will always try our best to finalise a claim in a timeous manner and are sorry for the frustration caused.
Regards,
The OUTsurance Team
Further to our initial private reply, our claims manager Ntlhari contacted you to adress your concerns.
He discussed the claims/repair process and that this can take longer in certain instances, if additionals are required.
We will always try our best to finalise a claim in a timeous manner and are sorry for the frustration caused.
Regards,
The OUTsurance Team
OUTsurance's reply26 May 2025, 13:15
Official
Good day Tegan,
Further to our initial private reply, our claims manager Ntlhari contacted you to adress your concerns.
He discussed the claims/repair process and that this can take longer in certain instances, if additionals are required.
We will always try our best to finalise a claim in a timeous manner and are sorry for the frustration caused.
Regards,
The OUTsurance Team
Further to our initial private reply, our claims manager Ntlhari contacted you to adress your concerns.
He discussed the claims/repair process and that this can take longer in certain instances, if additionals are required.
We will always try our best to finalise a claim in a timeous manner and are sorry for the frustration caused.
Regards,
The OUTsurance Team