My car has been stationary for almost a month. Thanks Outsurance

<p>I took my car to DG Panel & Paint in Durban in May 2017.</p> <p>Not long after, my car was due for a service at VW, however I took in a little earlier, as I was getting warning signs pertaining to my coolant. I found out that my vehicle radiator was leaking.</p> <p>DG Panel and Paint asked for a report from VW, so as to take to Outsurance for a claim. DG Paint and Panel said that because I reside in JHB, they couldn't ascertain the exact cause of the leakage, but asked a Rowan Rose from Outsurance to assist with a SP having a look at the car to confirm and sort it out. This was weeks ago.</p> <p>There was a guy called Shaun from Capital Auto Spares who had apparently promised to ship a new part to replace the defective part.</p> <p>Again, this was a WEEKS ago. My car has been parked at home since, and I have to commute daily. I am most unhappy with Outsurance - and their lack of follow-up or assistance. Shame on you, Rowan Rose too!</p>