My Broker, Troye Scott, was fantastic, friendly and helpful, explained everything to me clearly

My Broker, Troye Scott, was fantastic, friendly and helpful, explained everything to me clearly. 5 stars for Troye Scott. 0 stars for the outsurance system though. If it wasn't for Troye, I would have given up. System is unstable, and delayed. Trying to Initial every page took 5 mins. Errors pop up and no indication of what is wrong. So 5 stars for Troye 0 stars for the system