My 20 year old daughter had an accident on a Thursday afternoon and after dropping her frantic call

My 20 year old daughter had an accident on a Thursday afternoon and after dropping her frantic call. I immediately called Outsurance and I was connected to their rescue where one of their by the name of Daniel van Hyssteen reassured me that Outsurance will arrange for towing of the vehicle and will contact my daughter. In no time, I received updates of the towing service but most importantly, Daniel kept in touch with my daughter calming her down until my husband arrived at the scene of the accident. We logged the claim using the user friendly Outsurance app and also spoke to a very empathetic Sibongile Molefe. She confirmed the accident detail and did not waste time to work on the claim. Vehicle was assessed and finalized within 4 days. I received updates from Sibongile every step of the way. The service I received from Outsurance was out of this world.