UW
Ulrika W

1 reviews | Active since Nov 2024

16 Nov 2024, 08:27

Motor warranty claim after 6 months

I did not know I had Motor warranty on my policy. On 10/5/2024 I had a clutch kit replacement and paid R9000 In November I spoke to a friend that is also with Out Surance and she told me about it. This is now 6 months down the line. I phoned and my claim was registered and then Tiisetso contacted me from the claim department. She assisted me. She is an asset for Out Surance. I did not expect my claim to be refunded. Out Surance as always in the 20 plus years came through again and refunded me. That is why I will never cancel my policy with them. Thank you Out Surance and Tiisetso.

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Replies (1)
OUTsurance
OUTsurance's reply16 Nov 2024, 13:24
Official
Thank you very much for your kind response to Tisetso's sterling service. We are proud to have them on our team!