1 reviews | Active since Jul 2017
Most AMAZING and totally IMPRESSIVE SERVICE
<p>Wow, I cannot express how greatful and appreciative I am with the aftersales service received from Outsurance! My husband had an accident with our vehicle last week Thursday. the entire proces of calling in for a tow truck to getting the payout as our vehicle was written off, has been absolutely seamless! </p> <p> </p> <p>I am beyond impressed! its only day 5 and I have already been paid out! how amazing is that? </p> <p> </p> <p>special mentions :</p> <p>Faheem - He took my call from the accident scene, his first question to me - how is your husband? is he hurt? JUST WOW and the tow truck was with us in literally 5minutes! absolutely impressive!</p> <p> </p> <p>Lillian Matlala - this wonderful lady CALLED ME to lodge the claim and process it all. she was a total professional, answered all of my questions I couldnt fault her at all! she even dealt with me after her shift had ended on Saturday even though I said I coudl wait until Monday. absolutely amazing!</p> <p> </p> <p>Roshni Naidoo - Roshini was such a pleasure to deal with! she arranged a courier to fetch the necessary documents from me, the courier was here 2 hours later. She was kind, caring, patient and professional! Less than 24hours later she has just called to advise that my payment has been done! </p> <p> </p> <p>I am just wowed by this company, they have really gone above and beyond to help me. no ***** tricks to skimp out my payout etc. I wont ever move to any ther insurance company! not even for half the premium on my new vehicle! I highly recomend and commend them for their AMAZING CUSTOMER SERVICE!</p>
Thank you so much for the amazing and informative feedback. We really appreciate it and know that our champs will be excited when they receive it!
Regards,
Joy
Thank you so much for the amazing and informative feedback. We really appreciate it and know that our champs will be excited when they receive it!
Regards,
Joy
