More than 6 WEEKS to settle partial Claim

- Paid Joining Fee and 1st month in Full<br> - fire in shop on the 1st day - i was also insured from my opening day<br> - insurance contacted<br> - was told by Outsurance that no business interruption (rental, loss of income etc) coverage in the 1st 3 months<br> - owe rental now for months that i was not operating but was not allowed to take the business interruption<br> - Outsurance told me to contact all parties and coordinate claims for rental etc<br> - i was also responsible in the initial cleaning of the shop<br> - i had to coordinate preferred vendors and show them how to do their job<br> - preferred vendors were not specialist in cleaning the shop equipment<br> - shop stock only paid for in half up to a certain limit<br> - Outsurance claims only partially settled after 6+ weeks<br> - no call backs or return of calls from Head Office for updates etc<br> - unable to contact Outsurance rep and then refer to Head office who say nothng can be done without the rep involved<br> - due to Outsurance's incompetence and lag in performance i am now 3 months behind my rental and i have salaries to pay for 3 months. I am a startup company without large amounts of funding. as a result now i may have to close and 9 people will have no job