More than 10 years ago, I found myself stranded at night in the rain, needing to get my car from Mpumalanga to Pretoria

More than 10 years ago, I found myself stranded at night in the rain, needing to get my car from Mpumalanga to Pretoria. My insurance provider at the time refused to assist with towing, even after years of paying premiums without a single claim...they said I wasn't insured for towing services. Despite not being an OUTsurance client at the time, they towed my car for free, something I never forgot. Fast forward to today: I was shopping for new insurance and as a gesture of loyalty and gratitude, I turned to OUTsurance, and I’m so glad I did. I was helped by Kefiloe Moloi, who gave me one of the warmest and most professional customer service experiences I’ve had in a long time. She took her time to explain the products with clarity, patience, and genuine friendliness. It reminded me again why OUTsurance stood out back then, and continues to do so now. Thank you OUTsurance, and thank you Kefiloe, for showing that some companies still value people.