MORE HARM THAN GOOD

<p>I lodged a complaint 1st week in December 2016. After numerous appointments with the plumber my geyser was still not fixed. I sent messages and I called him. No answer. When he came to do the 1st assessment I was informed to continue using my geyser even though water was flowing out of the overflow. fortunately I did not listen and switched it off. We got our own plumber he advised that if we kept using the geyser that way it would have exploded due to the pressure. How is that for service. I called them and they were very glad to tell me email the invoice we will only cover your call out. What if that geyser blew. They are rediculous. They should pay for bad service and not providing help. Worst experience ever. You should be held liable for the full repair cost. This is not on.</p>