Monthly Premium hiked

<p>I'm incredibly annoyed by Outsurance! On Thursday/Friday last week someone from Outsurance called me and informed me that apparently my details on their system says I have insurance history of over 10 years. Surprised by this, I asked why was it like that, because I only got my car license on the 20th May 2015 and bought my first car in June 2015 and got insurance for the first time that same month with Budget Insurance and only joined Outsurance 2/3 months later.</p> <p> </p> <p>They then told me okay, they're going to listen to the recording of the day I took their car insurance and tell me their findings, whether it's them at fault or it's me that gave them the 10 years of insurance history. To my surprise, on Sunday (yesterday) morning I get an email from Outsurance with an updated Schedule that has a hiked monthly premium of R2 258.56, up from R1 656.01, that's R600 extra!!!! It's ridiculous.</p> <p> </p> <p>Outsurance is incredibly arrogant, how dare they hike my premium when I'm not the one at fault. They didn't bother calling me first to tell me what went wrong before hiking my premium. This is utter nonsense! And I feel to disrespected that they didn't even think it necessary to discuss this with before making changes to my schedule. It's insulting, honestly!</p>