MvdM
Monique van der Merwe
1 reviews | Active since Jun 2012
04 Oct 2022, 11:39
Money Deductions out my Account
Cancelled my Policy and still taking money out of my account. When you try to cancel something from them they just try to keep you and nag you but you need this or that. Best decision was to move away from OUTsurance.
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OUTsurance's replyOfficial
07 Oct 2022, 14:20Good afternoon Monique,
Further to our private response on receipt of your complaint, our client care manager Nobukhosi, has been unsuccessful in her attempts to contact you.
There have not been any further debits to your account, post cancellation. The only transaction that was made was a refund to you.
Please provide us with a date and time convenient for you and Nobukhosi will call you then.
Regards,
OUTsurance
Further to our private response on receipt of your complaint, our client care manager Nobukhosi, has been unsuccessful in her attempts to contact you.
There have not been any further debits to your account, post cancellation. The only transaction that was made was a refund to you.
Please provide us with a date and time convenient for you and Nobukhosi will call you then.
Regards,
OUTsurance
OUTsurance's reply07 Oct 2022, 14:20
Official
Good afternoon Monique,
Further to our private response on receipt of your complaint, our client care manager Nobukhosi, has been unsuccessful in her attempts to contact you.
There have not been any further debits to your account, post cancellation. The only transaction that was made was a refund to you.
Please provide us with a date and time convenient for you and Nobukhosi will call you then.
Regards,
OUTsurance
Further to our private response on receipt of your complaint, our client care manager Nobukhosi, has been unsuccessful in her attempts to contact you.
There have not been any further debits to your account, post cancellation. The only transaction that was made was a refund to you.
Please provide us with a date and time convenient for you and Nobukhosi will call you then.
Regards,
OUTsurance