DM
Dumisani M

1 reviews | Active since Apr 2024

25 Apr 2024, 22:37

Mixed Exprience

Kudos to Jason from the Outsurance warranty department! He went above and beyond to swiftly handle my claim, completing it within a day. This was a stark contrast to my previous experience with the main motor insurance assessors, particularly Ivan, who seemed to lead me on a frustrating journey. Despite my hopes for assistance when Charles from the complaint department intervened, I was left disappointed. But Jason, you truly restored my faith in Outsurance with your exceptional service

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Replies (1)
OUTsurance
OUTsurance's reply26 Apr 2024, 08:47
Official
Hello

Thank you for commending Jason on his sterling service! Disappointing to know you did not receive this calibre of service previously. Jason is a service super star and will relish this compliment!

Regards
The OUTsurance Team