FP
Fodin P

1 reviews | Active since Jun 2015

12 Jun 2015, 16:51

Misleading Contract Conditions & no feedback

Please take note that Outsurance's contracts are misleading and that the vehicle hire option even though it states 30 days in the main contract they give you 48hrs notice to return the Avis vehicle once the claim is settled. I only had the vehicle for a week when they gave me 48hrs notice to return the vehicle once they settled the claim. This leaves one no time to purchase another vehicle. What happened to the contract statement: \\The maximum rental period is 30 days per claim\No reference is made to their green addendum booklet stating something else. This is misleading. The attitude of the person phoning me was also not acceptable (can't remember his name\""

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