MP
Martyn P

1 reviews | Active since Nov 2016

21 May 2019, 10:24

Misleading advert

The adverti*****t of giving an applicant/inquirer money if they can't match your existing Insurance monthly costs, is easily claimed by Outsurance. In reality it requires by the applicant detail discussions and information accumulated by your existing Insurer (which they are not necessarily happy to reveal to all) to be obtained which then needs to be sent to the agent and then some more info is required. No doubt as a Company they are a great Insurance Provider but the advertising/marketing claim is misleading.

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Replies (1)
OUTsurance
OUTsurance's reply22 May 2019, 10:37
Official
Good day martyn7777, 

Thank you for your feedback and we apologise that you feel this way.  

We have contacted you to explain how the process works. We send you a link whereby you submit your latest policy schedule and your claims history. We will verify your documents and then we inform you whether or not you qualify for the R400 or R800 if you are claims free for 3 years.

Once you have sent us your documents we will contact you to finalise the process.

Regards,
OUTsurance