Misleading Ads

Misleading Ads

I am an existing client, saw the Ad for Essential product ......

OUTsurance

In essence their Ads are misleading, it is NOT comprehensive insurance

One of the outsurance team leaders called me yesterday to explain

Their Ad is for the Essential option - comparatively like a Hospital Plan vs Medical Aid You only get paid back 40% of value in the event of a write off & you get your s**** back (I asked what about a bent chassis - she quickly said "there are car repairers who will fix that"), she clearly has no clue technically

I told her that increase is higher than inflation, she insisted inflation is 10.5%..... she is clearly uninformed Or very confused

I asked about "driver assist", she said outsurance clients had no need for them, hence not an offering.... ******* I have used this option at least 3 times with my former insurer

I find it quite amazing that you cannot email them, only calls, yet when you make an adverse public comment the emails from their are forthcoming

She also would not give me a chance to finish speaking & became quite argumentative when asked uncomfortable questions