nS
nelly S
1 reviews | Active since Jun 2012
03 Apr 2025, 21:12
Misleading
Misleading customers.They couldn't beat my current insurance and I have been claim free for three years. The consultant that assisted me told me to expect a call from one of their agents to process my pay out since they couldn't beat my current insurance. It's been two weeks no call from Outsurance.
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Replies (2)
OUTsurance's replyOfficial
04 Apr 2025, 11:15Hello Nelly
We received feedback from Brenda from our quote promotion team.
Brenda was unable to reach you telephonically.
It was confirmed that the link which would have enabled you to upload your documents, was indeed sent to you on the same day.
Brenda now resent you the link via email and sent you a separate sms, in which she included the email address you must use to forward us the documents. We will finalise payment for you soon thereafter.
Regards
The OUTsurance Team
We received feedback from Brenda from our quote promotion team.
Brenda was unable to reach you telephonically.
It was confirmed that the link which would have enabled you to upload your documents, was indeed sent to you on the same day.
Brenda now resent you the link via email and sent you a separate sms, in which she included the email address you must use to forward us the documents. We will finalise payment for you soon thereafter.
Regards
The OUTsurance Team
OUTsurance's reply04 Apr 2025, 11:15
Official
Hello Nelly
We received feedback from Brenda from our quote promotion team.
Brenda was unable to reach you telephonically.
It was confirmed that the link which would have enabled you to upload your documents, was indeed sent to you on the same day.
Brenda now resent you the link via email and sent you a separate sms, in which she included the email address you must use to forward us the documents. We will finalise payment for you soon thereafter.
Regards
The OUTsurance Team
We received feedback from Brenda from our quote promotion team.
Brenda was unable to reach you telephonically.
It was confirmed that the link which would have enabled you to upload your documents, was indeed sent to you on the same day.
Brenda now resent you the link via email and sent you a separate sms, in which she included the email address you must use to forward us the documents. We will finalise payment for you soon thereafter.
Regards
The OUTsurance Team
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nelly S's updateReviewer Update
25 Apr 2026, 09:30No calls received from your consultant.
nS
nelly S's update25 Apr 2026, 09:30
Reviewer Update
No calls received from your consultant.