Miscommunication

<p>I only write this review because the feedback page on OUTSurance's website requested me to "Share my experience on HelloPeter and Facebook".</p> <p> </p> <p>I don't have any life-changing irks with OUTSurance. Service provided to mein the past 5 weeks can certainly be improved upon, but the overall feeling wasn't bad.</p> <p> </p> <p>Regarding my most recent encounter, my vehicle was towed on the 12th of November, and I only got it back last Wednesday, the 14th of December. I could have had my car back a week sooner, had it not been for a mild blunder where somebody at OUTSurance mistakenly thought they had appointed an assessor to review additional damages to my car, as uncovered by the repairer.</p> <p> </p> <p>Mistakenly. An assessor was not notified, and it caused the repairer to be delayed by a week before they could order any parts and/or start the repairs to my car. This is quite siginificant to me, as my wife and I had to make do with just one car for a whole month. Granted, had it not been for this blunder, our suffering would only have been shortened by a week, but still, the ball was in your hands and you dropped it.</p> <p> </p> <p>Next time, please do better.</p>