Mind Blowing Customer Service

MIND BLOWING SERVICE, as always, from Outsurance. <br> Phoned them at 8.28am to report a problem with my geyser. They promised to have a service provider at the house within an hour. Within minutes I had an sms giving me the claim number, and full contact details of the Claims Consultant. By the time I contacted my husband to tell him to expect their call, the plumber had already made contact with him. At 9.26am my husband called to let me know the plumber has been, identified and fixed the problem. SJOE .... less than 1 hour from start to finish. Now THIS is the service benchmark for every service provider in South Africa to be striving for. Thank you Outsurance