JB
Jacqueline B

1 reviews | Active since Oct 2024

02 Oct 2024, 06:06

Miles of Smiles

Wow !! Going the extra mile with a smile should be your moto . I interacted with 3 agents; each quickly and efficiently completed their allocated function and then went the extra mile . Indawo assisted me with being able to help my hearing impaired parent on this call and in future ,she realized an escalation to a more senior consultant would be helpful and actioned this in seconds . Dion Govender was patient and thorough and assisted us with policy amendments and finally Solomon called us in seconds to confirm receipt and application of the Netstar document to the policy. Thank you to this A team for walking the talk with a smile on your dials πŸ™πŸΌπŸ™πŸΌπŸ™πŸΌπŸ™πŸΌ

0
Replies (2)
OUTsurance
OUTsurance's reply02 Oct 2024, 07:40
Official
Good day Jacqueline

Thank you for your excellent service review, we appreciate the feedback and kudos to all agents involved!

Regards,
The OUTsurance Team 
OUTsurance
OUTsurance's reply02 Oct 2024, 07:49
Official
Hello Jacqueline,

Thank you very much for this great response to awesome service!

 Kudos to Indawo, Dion and Solomon for ensuring you were assisted promptly and for giving you peace of mind throughout. 

Proud to have them on our team!

Regards,
The OUTsurance Team