AS
Avi S

1 reviews | Active since Nov 2011

12 Feb 2025, 13:32

****mers: Outsurance

I have never had any insurance or any dealings with outsurance. I don't know how they got my details personal info and bank account number. The keep taking off a debt order from my account. I called the and they said it for a funeral policy from 2019. Which I never took out with outsurance. I tried cancelling it but to no avail. I am so frustrated that the bank advised I close my account. These companies are ****ming people

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Replies (2)
OUTsurance
OUTsurance's reply12 Feb 2025, 13:55
Official
Good day Avi,

We cannot trace a policy linked to the details provided.
Please share a screenshot of the reference on the debit order and we will look into the matter.

Regards,
The OUTsurance Team 
OUTsurance
OUTsurance's reply12 Feb 2025, 16:51
Official
Good day Avi,

We traced the debit order linked to an accident with our client in 2019. This is not a debit order linked to a policy with us. 

Our attorney firm have had an arrangement with you in place for a monthly debit order since the accident.

They spoke to you last month regarding the missed debit order and necessary arrangements.

Regards,
The OUTsurance Team