Melanie Reddy

I would like to compliment Melanie Reddy from outsurance on her professionalism, manners and friendly service. She was absolutely brilliant from the start of the conversation till the end. Even though I didn't end up taking the policy, she remained polite and still offered to give me insight and recommendations on other policies. if there is a standard to be met in the call center game then she has met and surpassed that standard. Wish all agents could be like this, then we don't have to cut the call or refuse to answer when we see "those numbers" pop up on our phones. Absolutely brilliant Melania, well done and keep it up.