Maphuti assisted me with a claim for my dog Scruffy

Maphuti assisted me with a claim for my dog Scruffy. I don't like telephonic calls but Maphuti was persistent without being pushy to get me to call back. Maphuti was proactive in getting me to submit relevant info and documentation. When I phoned Maphuti immediately knew who I was and who my pet was. Maphuti has a gentle manner but she is efficient. The claim was processed super fast. Thank you Maphuti and Outsurance.