Many Thanks to Mr Zothani Ndelu for being completely professional by being pleasant, patient and prompt following a stressful time

Many Thanks to Mr Zothani Ndelu for being completely professional by being pleasant, patient and prompt following a stressful time. It made a huge difference to liaise with an agent who has great regard, knowledge and the ability to put customers at ease. It is greatly appreciated. Please keep up the excellent work, it has a great impact on human relations.