M
Martha
1 reviews | Active since May 2025
26 May 2025, 10:10
Made a claim anf fou...
Made a claim anf found out the Excess is too high
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Replies (1)
OUTsurance's replyOfficial
26 May 2025, 10:57Good day Martha,
Thank you for your feedback.
The excess is discussed at sales stage and is also noted in your policy schedule. We notice you have been a client for 3 years and have received several policy schedules over the period. We have requested a claims manager to call you.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
Thank you for your feedback.
The excess is discussed at sales stage and is also noted in your policy schedule. We notice you have been a client for 3 years and have received several policy schedules over the period. We have requested a claims manager to call you.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
OUTsurance's reply26 May 2025, 10:57
Official
Good day Martha,
Thank you for your feedback.
The excess is discussed at sales stage and is also noted in your policy schedule. We notice you have been a client for 3 years and have received several policy schedules over the period. We have requested a claims manager to call you.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
Thank you for your feedback.
The excess is discussed at sales stage and is also noted in your policy schedule. We notice you have been a client for 3 years and have received several policy schedules over the period. We have requested a claims manager to call you.
We do apologise for the disappointment.
Regards,
The OUTsurance Team