MS
Mohammed S
1 reviews | Active since Jul 2024
22 Jul 2024, 14:27
Lousy service.
Don't even bother with this company-terrible service.
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OUTsurance's replyOfficial
22 Jul 2024, 14:59Good day Mohammed,
We acknowledge receipt of your complaint and are sorry to hear about your disappointing experience with us.
We reviewed your complaint and can confirm that the terms and conditions of essential cover were not explained to you. The service transgressions will be addressed internally.
We are sorry that this has led to you cancelling your policy with us.
Regards,
The OUTsurance Team
We acknowledge receipt of your complaint and are sorry to hear about your disappointing experience with us.
We reviewed your complaint and can confirm that the terms and conditions of essential cover were not explained to you. The service transgressions will be addressed internally.
We are sorry that this has led to you cancelling your policy with us.
Regards,
The OUTsurance Team
OUTsurance's reply22 Jul 2024, 14:59
Official
Good day Mohammed,
We acknowledge receipt of your complaint and are sorry to hear about your disappointing experience with us.
We reviewed your complaint and can confirm that the terms and conditions of essential cover were not explained to you. The service transgressions will be addressed internally.
We are sorry that this has led to you cancelling your policy with us.
Regards,
The OUTsurance Team
We acknowledge receipt of your complaint and are sorry to hear about your disappointing experience with us.
We reviewed your complaint and can confirm that the terms and conditions of essential cover were not explained to you. The service transgressions will be addressed internally.
We are sorry that this has led to you cancelling your policy with us.
Regards,
The OUTsurance Team