CV
Carol V

1 reviews | Active since Mar 2014

21 Oct 2020, 13:42

Lost customer.

The gentleman I spoke to was really helpful but told me he would phone me back in a few days, but that was about 2 weeks ago. So you have lost me to 1st for Women.

0
Replies (1)
OUTsurance
OUTsurance's reply23 Oct 2020, 15:10
Official
Good day Carol,

It's disappointing to see that we let you down and failed to call you back as agreed. This is certainly not the level of service we usually deliver.

Mikail our sales manager contacted you to apologise for the poor service experience.

Regards,
OUTsurance