MM
Maryke M
1 reviews | Active since Apr 2016
06 Oct 2021, 09:53
Looking for Quotation
Today I received the worst service every from Outsurance, I asked this morning about 5 Insurance companies for a Quotation on myVehicles, I do answer my phone so that I can set up a time after work. (5 O Clock ) the lady that called me with I asked her to phone me back, Not once asked me what time not once I Will make a notice. I am also at work and in an open office, so is it so hard to understand I set up a time so that all My questions is answered. I don't rush into anything .
Helpful (0)
Replies (4)0
Replies (4)
OUTsurance's replyOfficial
06 Oct 2021, 10:12Hello Maryke
Thank you for your feedback.
We are so sorry to hear about the poor service!
Please let us know what time we can arrange a call to you, via private reply. We really want to assist you.
Regards
OUTsurance
Thank you for your feedback.
We are so sorry to hear about the poor service!
Please let us know what time we can arrange a call to you, via private reply. We really want to assist you.
Regards
OUTsurance
Best regards,
OUTsurance's reply06 Oct 2021, 10:12
Official
Hello Maryke
Thank you for your feedback.
We are so sorry to hear about the poor service!
Please let us know what time we can arrange a call to you, via private reply. We really want to assist you.
Regards
OUTsurance
Thank you for your feedback.
We are so sorry to hear about the poor service!
Please let us know what time we can arrange a call to you, via private reply. We really want to assist you.
Regards
OUTsurance
Best regards,
MM
Maryke M's updateReviewer Update
06 Oct 2021, 10:52Hi Is it possible to phone me at 17: 00
MM
Maryke M's update06 Oct 2021, 10:52
Reviewer Update
Hi Is it possible to phone me at 17: 00
OUTsurance's replyOfficial
06 Oct 2021, 11:11Of Course. We'll arrange that for you. Thanks so much.
Regards
OUTsurance
Regards
OUTsurance
Best regards,
OUTsurance's reply06 Oct 2021, 11:11
Official
Of Course. We'll arrange that for you. Thanks so much.
Regards
OUTsurance
Regards
OUTsurance
Best regards,
OUTsurance's replyOfficial
08 Oct 2021, 12:03Hello Maryke D
Further to our private reply to you after having received your feedback, we again wish to apologise for the lack of assistance!
Thanks so much for affording us the opportunity to have contacted you again, and we are very pleased to know you are now part of the OUTsurance family.
Welcome on board!
Regards
OUTsurance
Further to our private reply to you after having received your feedback, we again wish to apologise for the lack of assistance!
Thanks so much for affording us the opportunity to have contacted you again, and we are very pleased to know you are now part of the OUTsurance family.
Welcome on board!
Regards
OUTsurance
Best regards,
OUTsurance's reply08 Oct 2021, 12:03
Official
Hello Maryke D
Further to our private reply to you after having received your feedback, we again wish to apologise for the lack of assistance!
Thanks so much for affording us the opportunity to have contacted you again, and we are very pleased to know you are now part of the OUTsurance family.
Welcome on board!
Regards
OUTsurance
Further to our private reply to you after having received your feedback, we again wish to apologise for the lack of assistance!
Thanks so much for affording us the opportunity to have contacted you again, and we are very pleased to know you are now part of the OUTsurance family.
Welcome on board!
Regards
OUTsurance
Best regards,