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yvonne Z

1 reviews | Active since Mar 2009

28 Jun 2016, 12:52

Life insurance premium increases due to new residential area????

<p>This is ridiculous. I updated my address details - moved literally 5km from my previous address and my LIFE INSURANCE premium increased? Was advised by the consultant that it is due to the AREA which I stay in now? How can LIFE INSURANCE premium increase based on your residential area? This is unconstitutional and I will be taking it to the Ombud and social media. I want a manager to phone me ASAP with an explanation!</p> <p> </p>

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Replies (1)
OUTsurance
OUTsurance's reply29 Jun 2016, 05:59
Official

You are rightfully upset!

Our client care manager, Patricia contacted you and assisted in maintaining the original premium for you.

Thank you very much for bringing the matter to our attention and also accepting our apologies.

Regards

Dinky