Life insurance not Credit protect

About 3 years ago I opted in to the Life insurance option that Outsurance has as this seemed like a great way to be protected but also safe should i not DIE within 15 years. <br> <br> To my surprise I was contacted last week to ask if I dont want to get LIFE INSURANCE. So I said that I already have life insurance and then I was informed that I do not have life insurance, but Credit protect. After having a look at my policy schedule, I did notice it mentioned credit protect but it also mentions Life Insurance. <br> <br> I dont want credit protect. This is not what I asked for in the first place. <br> <br> The person on the other side of the line asked me if i wanted to cancel and i said no because then i would loose my out bonus. they need to fix this and move the bonus to where it belongs. THE LIFE INSURANCE. I was then informed that they will look into the matter and get back to me in 48 hours. IT HAS BEEN A WEEK!!! No response. <br> <br> I have been a loyal member of outsurance for many years and did not expect this type of service from them.