TN
Tshepo N

1 reviews | Active since Aug 2011

03 Mar 2025, 11:50

Life happens and I missed a premium

Life happens and I missed a premium. In the process the bank withdrew the debit order mandate. Outsurance reached out in unhappiness and cancelled the policy. I then called them back to align on the situation and my policy was reinstated. I highly appreciate it when insurance companies have an understanding for their clients. Thank You for the continued awesome service.

0
Replies (1)
OUTsurance
OUTsurance's reply03 Mar 2025, 11:57
Official
Hello Tshepo,

We are glad we could offer you awesome service amidst an uncomfortable situation.

Your future interactions with us will not disappoint.

Regards,
The OUTsurance Team