HM
Happy M
1 reviews | Active since Oct 2017
26 Jul 2021, 19:49
LIES…..********…..
Theirs adverti*****ts are nothing but lies…false promises and full of excuses when they have to pay !!! I mean I pay my TV licence so it’s only fair that I get true and honest airings as far as advertising is concerned.
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Replies (1)
OUTsurance's replyOfficial
27 Jul 2021, 15:24Hello Happy M
It is of course disappointing to see your payment was not concluded for you at the time!
Our promotion team was notified and you were contacted with feedback.
We were waiting for your No Claims Bonus letter before we could finalise payment, which you rep**** you did have claims. We sadly never followed up thereafter. You advised us today you did in fact have previous claims and we proceed with the R500 payment now.
We are sorry about the unfortunate delay and thank you for reaching out to us.
Regards
OUTsurance
It is of course disappointing to see your payment was not concluded for you at the time!
Our promotion team was notified and you were contacted with feedback.
We were waiting for your No Claims Bonus letter before we could finalise payment, which you rep**** you did have claims. We sadly never followed up thereafter. You advised us today you did in fact have previous claims and we proceed with the R500 payment now.
We are sorry about the unfortunate delay and thank you for reaching out to us.
Regards
OUTsurance
Best regards,
OUTsurance's reply27 Jul 2021, 15:24
Official
Hello Happy M
It is of course disappointing to see your payment was not concluded for you at the time!
Our promotion team was notified and you were contacted with feedback.
We were waiting for your No Claims Bonus letter before we could finalise payment, which you rep**** you did have claims. We sadly never followed up thereafter. You advised us today you did in fact have previous claims and we proceed with the R500 payment now.
We are sorry about the unfortunate delay and thank you for reaching out to us.
Regards
OUTsurance
It is of course disappointing to see your payment was not concluded for you at the time!
Our promotion team was notified and you were contacted with feedback.
We were waiting for your No Claims Bonus letter before we could finalise payment, which you rep**** you did have claims. We sadly never followed up thereafter. You advised us today you did in fact have previous claims and we proceed with the R500 payment now.
We are sorry about the unfortunate delay and thank you for reaching out to us.
Regards
OUTsurance
Best regards,