Lies and inconsistency
<p>I recently called Outsurance to change some particulars of my policy. </p> <p> </p> <p>I was due for a refund, and they assured me it would be paid on a particular day. The refund didn't come on the day they promised it would would. I then called the day after, and they reassured me it would come. </p> <p> </p> <p>I still dont have my refund. Why do you people lie to us? Why can't you just say when you'll pay my refund?? </p> <p> </p> <p>You people are disgusting and lie!! </p>
Dear Lesego,
Thank you for your message. Our client care management team has since been in contact provided you with feedback. The payment was processed on the particular day but it might take up to 72 hours to reflect in your account. Sorry for the miscommunication.
Kind regards,
Alet
Dear Lesego,
Thank you for your message. Our client care management team has since been in contact provided you with feedback. The payment was processed on the particular day but it might take up to 72 hours to reflect in your account. Sorry for the miscommunication.
Kind regards,
Alet
Dear Lesego,
Thank you for your message. Our client care management team has since been in contact provided you with feedback. The payment was processed on the particular day but it might take up to 72 hours to reflect in your account. Sorry for the miscommunication.
Kind regards,
Alet
Dear Lesego,
Thank you for your message. Our client care management team has since been in contact provided you with feedback. The payment was processed on the particular day but it might take up to 72 hours to reflect in your account. Sorry for the miscommunication.
Kind regards,
Alet