1 reviews | Active since Jan 2021
Lies and INCOMPETENCE Outsurance y
ALL my friends warned be STAY AWAY FROM OUTSURANCE. I n k w believe e very. Negative review on the internet. I had a geyser claim today, the one clerk said I did not specify my house had a geyser RIDICULOUS all houses have geysers!!! only a CAR and a LAPTOP was specified. The second clerk top my my HOUSE and content is not insured...THIS AFTER Karabo Mahlangu spent an hour on the phone to compare my current insured profile AT that time with their quote. Word by word. Asked is my house Brick&Stone totaling home, exActly WHAT is in every room and the square meter of my house AND ON THAT INFO!!! Quoted. The conversation was recorded. NOW 2 employees have 2 different stories AND AT the end YOU ARE NOT INSURED!!! Outsurance **** to you and you paid a pretty pent every month. STA AWAY FROM OUTSURANCE!!! I
Further to our private reply, we can confirm that our claims manager Maxcean has been in contact with you.
She has explained that after investigating the claim we found a valid staff error and for this reason will be settling your claim.
We are sorry for the inconvenience caused and appreciate you bringing this to our attention.
Regards,
OUTsurance
Further to our private reply, we can confirm that our claims manager Maxcean has been in contact with you.
She has explained that after investigating the claim we found a valid staff error and for this reason will be settling your claim.
We are sorry for the inconvenience caused and appreciate you bringing this to our attention.
Regards,
OUTsurance