NM
Ntuthuko M
1 reviews | Active since Nov 2019
13 Jan 2020, 08:29
*****
Bad service and *****. We bought a house and they insured it. ****s broke into the house and stole some items and vandalized it. First they wanted to reject the claim, claiming that they had actually covered something else not the contents, later they claimed that they premiums were not paid but we have proof. They are *****.
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OUTsurance's replyOfficial
14 Jan 2020, 07:40Hello Ntuthuko
We appreciate your feedback which allowed us the opportunity to clarify and assist you.
Our assessing manager, Zandi contacted you. It was established your contents is insured on a different policy, which you were not aware of.
We are pleased to confirm the claim has since been registered for you and we will fiinalise it for you as soon as possible.
Regards
OUTsurance
We appreciate your feedback which allowed us the opportunity to clarify and assist you.
Our assessing manager, Zandi contacted you. It was established your contents is insured on a different policy, which you were not aware of.
We are pleased to confirm the claim has since been registered for you and we will fiinalise it for you as soon as possible.
Regards
OUTsurance
OUTsurance's reply14 Jan 2020, 07:40
Official
Hello Ntuthuko
We appreciate your feedback which allowed us the opportunity to clarify and assist you.
Our assessing manager, Zandi contacted you. It was established your contents is insured on a different policy, which you were not aware of.
We are pleased to confirm the claim has since been registered for you and we will fiinalise it for you as soon as possible.
Regards
OUTsurance
We appreciate your feedback which allowed us the opportunity to clarify and assist you.
Our assessing manager, Zandi contacted you. It was established your contents is insured on a different policy, which you were not aware of.
We are pleased to confirm the claim has since been registered for you and we will fiinalise it for you as soon as possible.
Regards
OUTsurance