BG
Belinda G

1 reviews | Active since Feb 2017

12 Feb 2019, 11:32

Lack of service decorum

On Feb. 1st I sent a couple of mails to Outsurance requesting a policy review and or a call back to discuss it.

Then I followed up with calls, and somebody was going to come back to me.

Well to today I still haven't received a call back or an e-mail or any form of contact from them.

But they advertise always to be there for you.....

Belinda

0
Replies (1)
OUTsurance
OUTsurance's reply15 Feb 2019, 13:42
Official
Good day BelindaTapiaGarcia,

We humbly apologise for the lack of feedback.

Keo our client services manager contacted you to assist with a review on your policy. You were happy with the new premium.

Rergards,
OUTsurance