Lack of feedback regarding questions asked
I requested recordings from Outsurance a while back to check and confirm that i'm covered for what i asked for. The sent files that were not opening and i informed them, it has been months now. I asked again this morning and they said they are still working on it, they will follow up and get back to me. They never get back to me.
Good day,
Thank you for notifying us, Teresa our client services manager informed you that our IT team are tying to identify why you are unable to open the files. In the interim we will put the recordings on CD and courier it to you.
Thanks, Kelvin
Good day,
Thank you for notifying us, Teresa our client services manager informed you that our IT team are tying to identify why you are unable to open the files. In the interim we will put the recordings on CD and courier it to you.
Thanks, Kelvin