Lack of Feedback ---poor service

<p>REF ********** 86</p> <p> </p> <p>16 September 2016 my car was crashed, since then nothing has materialised and my car still a wreck. I have since been calling without any luck trying to resolve the matter.</p> <p> </p> <p>I have always seen positive campaigning about Outsurance, but to me it is the exact opposite. This is a Third Party claim, as I was Hit by the driver from her negligence. Luckily she was honest and gave all her details. but what is annoying is the mere fact that Outsurance is not coming to the party with this claim.</p> <p> </p> <p>I was promised an assesor was to come and evaluate my damaged car still no one has come. After numerous follow up calls I was evantually promised to receive an authorisation number, which was supposed to allow me to take my damaged vehicle for repairs. Up to this day there has been no one calling or any form of corespondence in this regard.</p> <p> </p> <p>Coming to the end of the year, I fear that businesses will close and my case will be put aside...there is no way it can take a quater of the year for a claim to be processed.</p> <p> </p> <p>I would appreciate if a representative could call and resolve this matter with urgency.</p>