Lack of cover

<p>I am shocked by the lack of care and understanding from this company. After having cover with them for several years and never being late with any payments, i decided to change insurance companies based on an almost R400 saving. After canceling my insurance on the 3rd May and being told my account won’t be debited in June i was happy to part ways with this company. I then got debited on my account for R175 on the 28th May. Not understanding why this happened i contacted Outsurance to understand this payment. I was then told my account was debited due to them only covering me up to the 28th, and there for i must pay for the 29th, 30th and 31st. First this payment was never communicated to me, in fact i was told no debit orders would take place any more. Secondly, the supervisor i spoke to was rude and raised her voice, telling me i must pay for the 3 days of cover even though i got debited in April for what i thought was to cover me for the calendar month of May. Clearly they don’t cover you for the full Calendar month which makes no sense and is never communicated to you. I am really disappointed with this service and will never insure through this company again, R175 for 3 days of cover? Pathetic </p>