Lack of class and professionalism

Just had the most annoying call with one of your agents.

I requested an online quote/call back over the weekend.

The lady who called was pleasant (for the first 20 seconds) and asked how could she help etc. I informed her that it was not a good time and if could she please call back tomorrow.

She then proceeds to ask me... You must have a lunch break... Can I not call at your lunch time or tea time? If I wanted her to call me in my break, I would have asked her to. I told her no.

She then asks what time I get off work. Which would have been great except, 1. I don't know what time I'm leaving work. 2. Today is my birthday and I have plans after work (again, not sure about the timelines).

At that point I got tired of some random lady demanding to know my entire day's schedule to fit her convenience and cut the call.

She then called back 3 *more* times. Eventually, I relented and answered... All for her to ask "what time tomorrow would be good for you?".

Why the hell couldn't she ask that question in the first place? That would have been a lovely and professional conversation "I am unavailable, please call tomorrow"... "Okay sure, what time would suit you?"

I would have had much more respect for you guys if that was how the interaction went.