LM
Letlhogonolo M

1 reviews | Active since May 2016

01 Feb 2022, 20:23

Keitumetse Mahlangu - a true gem!

Recently we experienced damage to our camera system and had to have it replaced. When we received the box it appeared as if it had already been tampered with since it already had a password which we did not have or know. For security reasons we immediately notified Outsurance who assisted us every step of the way to have the unit replaced and installed correctly. Keitumetse (Tumi) Mahlangu was so patient and checked with us regularly whether all was above board until the matter was closed. When we experienced challenges, she was right there to assist us until we received assistance. Thank you Tumi from the bottom of our hearts - you really are a true example of what customer service looks like. Outsurance are lucky to have you and so are we as clients of Outsurance! Re a leboga, le kamoso....

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Replies (1)
OUTsurance
OUTsurance's reply02 Feb 2022, 10:35
Official
Tumi will be delighted when we pass this on to her! Thank you for the wonderful compliment! Tumi keep up the awesome service, we are proud to have you on the team!

Regards,
The OUTsurance Team.